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1. SYSTEM REQUIREMENTS
Users can connect to a GO-Global Host from any computer that supports a
GO-Global client. GO-Global
supports the following platforms:
·
Windows
8 Standard and Pro (32-bit/64-bit); Windows 7 with Service Pack 1
(32-bit/64-bit); Windows Vista with Service Pack 2 (32-bit/64-bit), Windows
XP with Service Pack 3 (32-bit)
·
Red
Hat Linux Enterprise Linux 5 and 6; SUSE Linux Enterprise Desktop 11; CentOS
5 and 6; Ubuntu 12.04 LTS. Only a 32-bit client is provided. When installing
this client on a 64-bit operating system, additional 32-bit dependencies may
need to be installed. Consult your distribution's documentation for details
on how to do this. Installing the client via a meta-packager such as yum will
automatically fetch and install these dependencies for you.
·
Mac
OS X 10.5 and later
The GO-Global iOS Client requires a
device running iOS 5.0 or later, including the iPad, iPhone, and iPod Touch.
(Both WiFi and 3G models are supported.)
The GO-Global Android Client requires Android 3.0 (Honeycomb) or later with a
WiFi or 3G connection. GO-Global Android Client only supports ARM processors.
GO-Global supports the
following browsers:
· Apple Safari 5.0.6 or later on Mac OS X
· Mozilla Firefox 10 (ESR) on Windows and
Linux
· Mozilla Firefox 17 (ESR) on Windows
· Internet
Explorer 10
· Google Chrome with Windows XP, Windows Vista, Windows 7,
and Windows 8
Clients must have TCP/IP as a
network protocol.
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2.
WINDOWS CLIENT
2.1 Installing the
Window Client
1. Start Mozilla
Firefox or Internet Explorer.
2. In the Location
box, type http:// followed by the host name and GO-Global client installation
file. For example, http://host/goglobal/clients.html.
3. Select the Windows
Client link.
4. Follow the
on-screen instructions which will prompt you to download the Windows client
executable.
With the Windows Client, you can sign in
to a GO-Global Host from the Start menu or from a Windows shortcut.
2.2 Running the Windows
Client from the Start Menu
1.
Click the Start button on the Windows taskbar.
2.
Click Programs | GraphOn GO-Global 4 | GO-Global.
3.
Type your Host address in the Connection dialog and click
Connect. You can create a shortcut to the specified host by selecting the
check box on the Connection dialog. Once the shortcut is set up, you will
bypass the Connection dialog when connecting to the specified server.
4.
When the Sign In dialog appears,
type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
2.3 Creating
GO-Global Shortcuts
Additional
shortcuts can be created for launching specific applications, among other
options.
1.
Right-click on the desktop.
2.
Click New | Shortcut.
3.
In the Create Shortcut dialog box, browse to the GO-Global Client
Executable, e.g., \Program Files\GraphOn\GO-Global\gg-client.exe.
4.
Type a name for the shortcut and click Finish.
2.4 Using
Command-line Arguments
For
users running the Windows Client, command-line arguments can be used to make
the logon process easier. Command-line arguments allow users to directly
launch an application, among other options, as described below.
1. Right-click on the GO-Global
shortcut and click Properties.
2.
In the Shortcut tab, place your cursor in the Target edit box and
append any of the following command-line arguments after the quote
("):
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-h
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The GO-Global Host address or
host name.
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-u
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The client's network user
name.
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-p
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The client's network
password.
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-a
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The display name of the
application to be launched. The application's display name must be
identical to the application name in the Program Window.
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-r
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Startup parameters for the
application.
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-c or -nc
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-c
enables compression. -nc disables compression.
(Compression is enabled by default.)
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-ac
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Determines how printers are
initialized at startup. When -ac is followed by all, all client
printers are automatically configured. When -ac is followed by none,
client printers are not automatically configured. When -ac is followed by default
only the default printer is configured automatically. This is the default
setting.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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Example:...\
gg-client.exe
" -h server -u username -p password -c -ac all -hp 443
Startup parameters passed on by the
-r argument are specific to each application. Please refer to the
application's documentation for information about launch parameters.
Command-line arguments are optional and
case-insensitive. Arguments can be appended in any order, with the exception
of -r. If -r is used, it must be the last argument on the
command-line and it must be used with the -a argument.
In order to accommodate spaces in user
names, passwords, or application display names, quotation marks must be
included when using command-line arguments. For example, user name Jim C
would be specified as -u "Jim C".
Uninstall the Windows Client through Add/Remove
Programs.
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3.
PLUG-IN
3.1 Running the Plug-in for Windows
The Plug-in for Windows is
available to Windows users running Mozilla Firefox.
To run the Plug-in for Windows
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the Plug-in link from the list of Windows clients. If you have
the choice of running the Plug-in in loose or embedded windows mode, select
embedded windows if you would like to run the Program Window inside the
browser. Select loose windows if you would like to run the Program Window
outside the browser.
4.
When the Sign In dialog appears, type the following
information:
Your network user name
in the User name box.
Your network password
in the Password box.
3.2 Running the Plug-in for
Linux
The
Plug-in for Linux is available for users of Red Hat Linux running Mozilla
Firefox.
To install the Plug-in for Linux
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and the GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the appropriate Plug-in
link from the list of Linux clients. This Web page will either prompt you to
download the Plug-in or will launch the Sign
In dialog automatically.
4.
Install the Plug-in from your home directory with the following command:
tar zxf gg-plugin.linux.tgz
To run the Plug-in for Linux
1.
Start Mozilla Firefox.
2.
In the Location box, type http:// followed by the host name and the
GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Select the appropriate Plug-in
link from the list of Linux clients.
4.
When the Sign In dialog appears,
type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
To remove the Plug-in for Linux
1.
Launch the Linux console.
2.
Remove the Plug-in by typing:
rm
-rf ~/.mozilla/plugins/libnpg.so ~/.mozilla/plugins/libpbr4.so >
~/.mozilla/gg-client
3.
If you plan to reinstall the Plug-in, we recommend clearing the browser
cache.
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4.
MICROSOFT ACTIVEX CONTROL
The ActiveX Control is available
to Windows users running Internet Explorer.
To
run the ActiveX Control
1.
Start Internet Explorer.
2.
In the Address box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3.
Click the appropriate ActiveX Control link. If you have the choice of
running the ActiveX Control in loose or embedded mode, select embedded if you
would like to run the Program Window inside the browser. Select loose if you
would like to run the Program Window outside the browser.
4.
Trust the digitally signed ActiveX control.
5.
When the Sign In dialog appears,
type the following information:
Your network user name in the User
name box.
Your network password in the Password
box.
To
uninstall the ActiveX Control
1.
Close Internet Explorer.
2.
Locate and delete GO-Global 4 in Winnt or Windows\Downloaded Program
files.
If you have
difficulty reinstalling and running the ActiveX Control, clear the browser
cache. To do this, open Internet Explorer and click Tools | Internet Options.
Click the General tab and under Temporary Internet Files, click
Delete Files. If you are still having difficulty, consult an
administrator to check for conflict directories.
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5. LINUX CLIENT
The Linux Client is a lightweight native X Window System
application that delivers excellent performance to Linux desktops.
5.1 To install the Linux
Client (Red Hat, CentOS, SuSE)
1. Launch your Web browser.
2. In the Location box, type http:// followed by the host name
and GO-Global client installation file. For example,
http://host/goglobal/clients.html.
3. Click the Linux Client link.
4. Download gg-client.linux.rpm.
5. Launch the Linux Console and become root (Super User).
6. Import GraphOn's public key so
that the digital signature used on the package can be verified: rpm
--import ftp://ftp.graphon.com/RPM-GPG-KEY-graphon
7. Install the package using: yum install gg-client.linux.rpm
5.2 To install the Linux
Client (Ubuntu)
1. Launch your Web browser.
2. In the Location box, type http:// followed by the host name and GO-Global
client installation file. For example, http://host/goglobal/clients.html.
3. Click the Linux Client link.
4. Download gg-client.linux.deb.
5. Launch the Linux console and become root (Super User).
6. Install the package
using: dpkg -i
gg-client.linux.deb
Note: If installation of this package is not completed due to
unresolved dependencies, run: sudo apt-get -f install
This will resolve the unmet dependencies and complete the installation.
5.3 To run the Linux
Client
1.
Type gg-client.
2.
Type your host address in the Connection dialog.
3.
When the Sign In dialog
appears, type the following information:
Your network user name
in the User name box.
Your network password
in the Password box.
5.4 Command-Line
Arguments
The
Linux Client supports the following command-line arguments:
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-h
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The GO-Global Host address or host name.
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-u
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The client's network user name.
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-p
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The client's network password. Please note that if you
specify a password on the command-line, the password may be visible to
other users running process reporting tools such as ps. To protect the
user's password, use -p - to request the password at startup.
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-a
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The display name of the application to be launched. (The
application's display name must be identical to the application name in the
Program Window.)
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-r
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Startup parameters for the application.
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-c or -nc
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-c enables compression. -nc
disables compression. (Compression is enabled by default.)
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f
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The Linux Client runs in
a loose window mode by default. This is the default setting. To enable the
restricted frame option, i.e., to have all of the session's windows
embedded within a frame on the client computer, append -f to the command
line.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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-ac
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Determines how printers are initialized at startup. When
-ac is followed by all, all client printers are automatically
configured. When -ac is followed by none, client printers are not automatically
configured. When -ac is followed by default only the default printer
is configured automatically. This is the default setting.
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Example:
gg-client -h server1 -p - password -ac all -hp 443
Startup parameters
passed on by the -r argument are specific to each application. Please
refer to the application's documentation for information about launch
parameters.
Command-line arguments
are optional and case-insensitive. Arguments can be appended in any order,
with the exception of -r. If -r is used, it must be the last
argument on the command-line, and it must be used with the -a
argument.
In order to accommodate
spaces in user names, passwords, application display names, or application
arguments, quotation marks must be included when using command-line
arguments. For example, the argument -a "Acrobat Reader"
would launch Adobes Acrobat Reader. Likewise, user name Jim C would be
specified as -u "Jim C"
The Linux Client (Red
Hat, CentOS, SuSE) can be uninstalled by typing rpm -e gg-client in the Linux console.
The Linux Client (Ubuntu x64) can be uninstalled by typing apt-get remove gg-client in the Linux
console.
The Linux Client (Ubuntu x86) can be uninstalled by typing dpkg -r gg-client in the Linux
console.
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6. RUNNING THE MAC OS X CLIENT
The
Mac OS X Client is a lightweight
application that provides seamless integration with the native Mac OS X
environment.
6.1
To install the Mac OS X Client
1. Launch your Web
browser.
2. In the location
box, type http:// followed by the host name and the GO-Global client
installation file. For example, http://host/goglobal/clients.html.
3. Click the Mac
OS X Client link.
4. Follow the
instructions to download and install gg-client.mac.dmg.
6.2
To run the Mac OS X Client
1. From the menu
bar, click Go | Applications.
2. Double-click GO-Global
to launch GO-Global.
3. Type the host
address in the Connection dialog.
4. When the Sign In dialog appears, enter the
following information:
Your network
user name in the User name box.
Your network password in the Password
box.
6.3
Command-Line Arguments
The Mac OS X Client supports the following command-line arguments:
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-h
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The IP address of the GO-Global
Host.
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-u
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The client's network user name.
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-p
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The client's network password.
Please note that if you specify a password on the command-line, the
password may be visible to other users running process reporting tools such
as ps. To protect the user's password, use -p - to request the password at
startup.
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-a
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The display name of the application
to be launched. (The application's display name must be identical to the
application name in the Program Window.)
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-r
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Startup parameters for the application.
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-c or -nc
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-c
enables compression. -nc disables compression.
(Compression is enabled by default.)
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-f
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The
Mac OS X Client runs in a loose window mode by default. To enable the
restricted frame option, i.e., to have all of the session's windows
embedded within a frame on the client computer, append -f to the command
line.
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-hp
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Modifies the host port setting for the Application
Publishing Service.
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-ac
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Determines how printers are
initialized at startup. When -ac is followed by all, all client
printers are automatically configured. When -ac is followed by none,
client printers are not automatically configured. When -ac is followed by default
only the default printer is configured automatically. This is the default
setting.
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To use command-line arguments with the Mac OS X Client
1.
Open Terminal.
2. Change to the /Applications/GO-Global.app/Contents/MacOS/
directory.
3. Type ./GO-Global and append command-line arguments.
Example, ./GO-Global h 196.125.101.222 ac all -nc hp 443
7. BROWSER PLUG-IN FOR MAC OS X
The
Browser Plug-in for
Mac OS X is available to Mac OS X users running Apple Safari
or Mozilla Firefox.
To
install the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the
host name and the GO-Global client installation file. For example, http://host/goglobal/clients.html.
3. Select the appropriate Browser Plug-in link from the list of
Mac clients. This Web page will either prompt you to download the Plug-in or
will launch the Sign In dialog
automatically.
4. Install the Plug-in by downloading and running gg-client.mac.dmg.
To run the Browser Plug-in for Mac OS X
1. Start your web browser.
2. In the Location box, type http:// followed by the host name and the
GO-Global client installation file. For example, http://host/goglobal/clients.html.
3. Select the appropriate Browser Plug-in link from the list of
Mac OS X clients.
4. When the Sign In dialog
appears, type the following information:
Your network user name in the User name box.
Your network password in the Password box.
Installing the native Mac OS X Client with the GO-Global package
will also install the Browser Plug-in for Mac OS X. Users simply browse to the
client installation file containing the Browser Plug-in.
8. iOS
CLIENT
GO-Global
iOS Client allows users to connect to GO-Global hosts from their iOS devices
with an emphasis on maintaining a high degree of usability for Windows
applications accessed remotely.
The GO-Global iOS Client requires a
device running iOS 5.0 or later, including the iPad, iPhone, and iPod Touch.
(Both WiFi and 3G models are supported.)
Download the iOS Client from the iTunes App Store at:
http://itunes.apple.com/us/app/go-global/id441263366?mt=8
9. ANDROID
CLIENT
GO-Global Android Client allows users to connect to GO-Global hosts from
Android devices, with an emphasis on maintaining a high degree of usability
for Windows applications accessed remotely through the Android device.
The GO-Global
Android Client requires Android 3.0 (Honeycomb) or later with a WiFi or 3G
connection. GO-Global Android Client only supports ARM processors
Download
the Android Client from:
https://play.google.com/store/apps/details?id=com.graphon.goglobal
10. CHROME
EXTENSION
The GO-Global Chrome Extension can be
installed from the Chrome Web Store or via direct download.
The extension also gets installed when running the native
Windows Client installer (gg-client.windows.exe). Due to a security setting
in Chrome, users may need to manually enable GO-Global. In Chrome, click
Settings | Extensions. Enable GO-Global.
If upgrading, run the native Windows Client installer, click Modify and select Chrome Extension. Otherwise the
extension will not be installed.
To install the Chrome Extension
1. Start your web browser.
2. In the Location box, type http://
followed by the host name and the GO-Global client installation file. For
example, http://host/goglobal/clients.html.
3. Select the Plug-in link from the list of Windows clients. If
you have the choice of running the Plug-in in loose or embedded windows mode,
select embedded windows if you would like to run the Program Window inside
the browser. Select loose windows if you would like to run the Program Window
outside the browser.
4. Follow the instructions to download
and install gg-chrome.crx from
the Chrome Web Store.
The Chrome Extension can also be installed by downloading gg-chrome.crx
and dragging the file to the Google Chrome extensions page. gg-chrome.crx is
located in the GO-Global Host build in the web/plugins folder.
Google Chrome does not support NPAPI
plug-ins in Windows 8 Metro mode. This is a known issue with Google: https://code.google.com/p/chromium/issues/detail?id=162186.
As a workaround, run Chrome in compatibility mode for Windows 7, as follows:
1.
Right-click the
Chrome shortcut.
2.
Click
Properties, then click the Compatibility tab.
3.
Enable Run
this program in compatibility mode for.
4.
Select
Windows 7 from the drop-down menu.
5.
Click Save.
11. GENERAL NOTES
11.1 User name and
Password
In the Sign In dialog, type your network user name and password, or a
user name and password that has been set up for you on the GO-Global Host.
See your system administrator for more information.
11.2
Host address
In the Connection dialog, type the host name
of the GO-Global Host. If your client doesn't recognize Windows host names,
you can type the IP Address of the GO-Global Host instead.
11.3
User Authentication
The
GO-Global Host first tries to authenticate users on the local machine,
followed by the local machine's domain, and lastly on trusted domains. You
can override this default behavior and specify a specific domain by typing
the domain name followed by a backslash and your network user name in the User name box of the Sign In dialog. For example,
NORTH\johnw.
11.4
Client File Access
GO-Global
allows users to access files stored on the client computer and to save files
locally. Client drives are designated with a Client prefix. For example,
Client A (J:), Client C (K:). To open or save a file locally, select the
desired local drive from the drop-down menu of the Open or Save As dialog
box. See your system administrator for more information.
11.5
Client Clipboard
GO-Global
allows client and server-based applications to exchange information using the
clipboard. You can cut and copy information from applications running on your
client machine and paste it into applications running on a GO-Global Host,
and vice versa. See your system administrator for more information.
11.6 Session Reconnect
Session
reconnect allows sessions to be maintained on a GO-Global Host without a
client connection. If your connection to the server is lost, intentionally or
unintentionally, your session and applications remain running on the
GO-Global Host for the length of the time specified by the administrator.
Through
the Program Window, you can disconnect rather than exit from GO-Global, and
you will be able to return to your session in the exact state you left it. To
disconnect a session, click File | Disconnect. If the administrator has not
enabled the session reconnect feature, the Disconnect option will not appear in the Program Window's File
menu.
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©GraphOn
Corporation 1999-2013. All Rights Reserved.
Last updated: September 13, 2013
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